Frequently Asked Questions
Daily Usage Questions
- What are the directions for using the products in DrFloras Ultimate Kit?
- How often should I cleanse?
- What are possible reactions to the cleanse?
- Should I change my diet while I’m on the cleanse?
- What Juice should I use to take the cleanse with?
- How much fluid should I drink while cleansing?
- What happens if I miss a serving?
- How should I feel during the cleanse?
- Will I be running to the bathroom all the time?
- Why do I feel bloated while taking the cleanse?
- Will I experience weight loss?
- Can I use alcohol while on the cleanse?
- When will I start to see toxic fecal matter?
- Why am I not seeing toxic fecal matter?
- I have health problems. Can I still take the cleanse?
- I am on medication. Can I still take the cleanse?
- If I’m on medication when should I take the cleanse?
- Which drugs may interact with the cleanse?
- What is Apple Pectin?
- What is Bentonite?
- What is Fennel Seed?
- What is Grapefruit Pectin?
- What is Psyllium?
- How should I take the parasite cleanse along with the colon cleanse?
- Can I take the DrFloras Probiotics while using the colon cleanse?
- What is DrFloras Return Policy?
- What is DrFloras Shipping Policy?
- What if My Order is Missing?
- What is DrFloras Cancellation Policy?
Use with other DrFloras Products
DrFloras Customer Service Policies
What are the directions for using the products in the DrFloras® Ultimate Kit?
NOTE: Taking Probiotics as a daily supplement is recommended, even when not doing the Colon Cleanse. You may choose to take your bottle of Probiotics during the first 30 days of your cleanse, OR you may choose to take the Probiotics for 30 days after you have completed the Parasite Defense.
Days 1-15: Take the DrFloras Colon Cleanse and Cleanse Support as directed on the bottles.
Days 16-31: Take the DrFloras Parasite Defense as directed on the bottles.
How to increase your daily servings of DrFloras Colon Cleanse:
Days 1-3: Drink 1 serving of DrFloras Colon Cleanse per day.
Days 4-5: Drink 2 servings of DrFloras Colon Cleanse per day.
Days 6-15: Drink three 3 servings of DrFloras Colon Cleanse per day.
The cleanse is helping your body get rid of many toxins. By scraping out the toxins, some may be released and absorbed into your body. Some of the reactions you might experience because of this are: headaches, itching, tiredness, body odor among others. This is only temporary and should pass quickly as your system becomes cleaner. People who have never cleansed in their life usually feel side effects more pronounced than those who have been cleansing regularly. Think of it like washing your car − if you haven’t washed your car in years, the water is going to be really dirty and your towels will have the side effect of also getting dirty. But if you wash your car once a month after your last wash, everything will be much cleaner, including the towels.
If you are on medication and your physician gave you his/her approval to start the cleanse make sure you take your medication at least 2 hours before or after taking one of the DrFloras® colon cleanse shakes.
**This may not be a complete list of drugs which may or may not interact with the cleanse. Consult your physician for further information**
Apple Pectin is a soluble fiber that that is helpful in maintaining good digestive health. “An apple a day keeps the doctor away” is an old saying that may be true. Studies have shown that apples contain the highest levels of pectin of all fruits. Apple Pectin is believed to maintain glucose and cholesterol levels.
Bentonite is a safe, natural clay used for thousands of years. When ingested, bentonite attracts toxins to itself and it is capable of absorbing more than 30 times its weight in toxins, including heavy metals. People taking Bentonite clay have claimed to experience incredible results with all kinds of ailments.
What is Fennel Seed?
Fennel Seed helps to alleviate intestinal spasms, reducing cramping and gas. It has been used to treat food poisoning, colic, and Crohn’s disease.
What is Grapefruit Pectin?
Grapefruit Pectin is another soluble fiber that helps with digestions. Studies have shown it also reduces cholesterol levels and is believed to lower high blood pressure.
What is Psyllium?
Psyllium is a fiber that absorbs toxins by scrubbing the intestinal walls and moving this waste through the colon. DrFloras™ uses a patent pending psyllium formula that may be light years ahead of other psyllium based products.
How should I take the parasite cleanse along with the colon cleanse?
We recommend you take the colon cleanse for the first 15 days. The cleanse will rid your body of many of your parasites and worms. After the cleanse, begin DrFloras™ Parasite Defense to launch the final assault on any remaining parasites, worms, and their eggs.
Can I take the DrFloras Probiotics while using the colon cleanse?
DrFloras™ Colon Cleanse is extremely effective at ridding the colon of bad bacteria, but in the process it can also strip the body of beneficial bacteria. Because of this, some customers prefer to take the probiotics along with the colon cleanse as well as after the cleanse. If you’re not going to take them during the cleanse, then it is highly recommended all users of DrFloras™ Colon Cleanse use probiotics upon completion of the cleanse to re-establish the healthy intestinal flora.
What is DrFloras Return Policy?
Before returning your order you must receive an RMA #. You may do so by clicking on the “Contact Us” link located on the website and requesting an RMA # by providing your full name and order number.
In order to receive a refund your return must be received by us within 60 days from the order date and with the RMA # provided. Returns received by us without an RMA # and past 60 days from the order date will not be eligible for a refund. Please note this carefully as there are no exceptions.
Our return policy allows refunds for up to 1 opened bottle and all fully sealed bottles per order which can be placed back into inventory. If a bottle has been tampered with or/and is not fully sealed and cannot be placed back into inventory it is considered an opened bottle.
If you have already returned a DrFloras product in the past and received a refund for it, you are not eligible for a future refund on the same product. If you were unsatisfied with a specific product do not purchase it again as you will not receive a refund the second time around.
All returns will be subject to a 20% re-stocking fee. Shipping and Handling fees are non refundable and the customer is responsible for all costs associated with shipping the items back to us.
Refunds are processed back onto the original form of payment within 30 days from the date we received the returned order.
1. All returns must have an RMA #
2. All returns must be received by us within 60 days of the order date
3. We refund for up to 1 opened bottle and all unopened bottles
4. Refunds will not be given for the same product twice
5. Returns are subject to a 20% restocking fee
6. Shipping and Handling fees are non refundable
7. Refunds are processed within 30 days
What is DrFloras Shipping Policy?
Orders placed before 1:00 PM PST on a business day usually ship the same day. Orders placed after 1:00P PM PST on a business day usually ship the next business day.
All orders placed on the weekend are shipped within 1 to 2 business days.
Orders placed during the Holidays will ship out within 2 to 3 business days.
What if My Order is Missing?
If you have not received your order within 10 business days of placing your order, please contact us by clicking on the “Contact Us” link at the bottom of the page. Please provide us with your full name and order number when contacting us. We will be able to provide you with tracking information on your order.
If the tracking information shows that your order has been delivered and you have not received it, we will immediately reship your order, free of charge. Please note, no refunds or reimbursements will be issued for shipments you have not received if tracking information indicates that the order has been delivered.
What is DrFloras Cancellation Policy?
All orders are charged and processed immediately. We are unable to cancel an order once it has been placed. Please take this into consideration when ordering.
Once you receive the package you may return it using our return policy outlined above.